If for any reason, when making a donation to a Livingtree Give campaign, you:
Experience an error (payment is not processed) and are unable to put a donation through.
Money was deducted but you never received a payment confirmation.
Action that needs to be taken immediately.
Always confirm if the money was deducted from your card/account, and If it did, don't try to PAY again. (Sometimes payments were processed correctly without a confirmation page).
Contact us and ask for confirmation about your payment.
Contact us from the chat box on your Livingtree page's bottom left corner or just email us at email@example.com.