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Reset a password

If you forget your password, you can reset it from the login screen.

Follett Software avatar
Written by Follett Software
Updated over 3 months ago
  1. Click Forgot Password?.

    Note: If you sign in with Google, see your Google administrator to reset your password.

  2. Enter your email address, and click Reset Password.

    If your account is found, you will receive an email.

    Note: The email will come from experience@notify.livingtree.com.

  3. In the email, click Go to Destiny Fundraising Manager.

  4. Click Login.

  5. Enter your email and temporary password.

  6. Click Login.

  7. In the top-right corner, hover over the down arrow, then click Settings.

  8. Under Profile Settings, select Personal Information.

  9. Next to Password, click Update.

  10. Under Password, enter the temporary password. Then enter and re-enter a new password.

  11. Click Save.

For additional help, contact support@livingtree.com.

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