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Contacts Tool: What are Contacts in LT Give? How can I create a contact manually or upload contacts in bulk via a template?
Contacts Tool: What are Contacts in LT Give? How can I create a contact manually or upload contacts in bulk via a template?
Eric Letada avatar
Written by Eric Letada
Updated over a week ago

Some examples of contacts that you would want consider adding (or loading) into your LT Give "Contacts Tool" are:

  • People you know - Such as friends, family, work colleagues, members of social groups or sports teams that you involved in, etc.

  • People you don't know - Such as the general public, local businesses, parents who's students are not in your child's class, etc.

Contacts who are POTENTIAL DONORS or PEOPLE WHO WANT TO HELP PROMOTE YOUR CAMPAIGN are ideally the contacts that you should add in your Contacts Tool first.  These are typically people you know.

How can I add contacts in my Contacts Tool?  

Video Walkthrough:


To add contacts manually (one at a time):

  1. After logging into your account, go to the "Contacts" tab on the left and then click the "Add Contact" button.

2. From the "Add a Contact" popup:

  • Assign an existing "Contact Type" from the pulldown list OR begin typing in the field to add a new contact type.  Once a contact type is selected, a box indicating that s/he is now assigned to that contact type populates the field.  Note: Contacts may be assigned more than one contact type (not required)

  • Add contact's first name, last name and email (required)

  • Add contact's zip code and phone, if you have it (not required)

  • Add any notes relevant for your contact.  For instance, enter a reminder/note for a future action that you might need to take (IE - "Mr. Jones would like me to call him back 1 week from now - He wants to donate $1M dollars to our campaign!")

3. Click the "Save Contact" button. You should now see your contact listed in the contacts list.

To upload contacts via import template (multiple):

  1. Click the "Download" button.  An MS Excel template titled EdbackerImportTemplate.xls will be download this file to your local drive.  Open the file.

2. On the template, for each of your contacts, add at least First Name, Last Name and Email to the specified columns.  Other columns are optional.

3. Once you have added all of your contacts to the import template, save the populated template to the local drive on your computer.

4. Click the "Import Contact" button.  A directory with the ability to search for your saved, populated template should appear.  Select your saved file and click open.

5. Next, you will see a screen titled "Please, map columns."  This is a screen/tool to help you validate and "map" the data on your saved file to your Livingtree Give account.  If you have not altered columns within the template in any way, then you do not need to do anything here.  If you have made changes to any of the columns on the template, your contact data may not load properly.

Press Continue.

Note:  Notice that, similar to the template, contact First name, Last name and Email are followed by an asterisk (*), indicating that they are required pieces of information.  Other pieces of information are optional.

6. Next, you will see a screen titled "Please, choose for which campaign we should track payments." If you have created a campaign that you would to track donations (payments) for, the contacts that you are uploading, you can select the fundraiser from this list. If you prefer not to track payments, click Skip.

7) You should now see your contacts loaded into your Livingtree Give account. These saved contacts are now ready to be sent emails via Livingtree Give's communication tool.

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