Go to Livingtree
Livingtree Give User Support
Livingtree Give User Support
Helpful articles, videos, and guides designed to help you quickly learn how to use your Livingtree Give account and get the most out of it!
Quick Start - Follow These 3 Steps
Connect Your Stripe Account to Livingtree Give
Step 2 - Create a Livingtree Give Campaign
Step 3 - Promote Your Livingtree Give Campaign
Stripe Payment Collection
What are the Transaction Fees, Account Fees, etc for Livingtree Give?
A step-by-step guide to connecting your Stripe account with your Livingtree Give Solo account.
Are Stripe payments secure?
What is the waiting period for the first payout on Stripe?
I don't have a Stripe account. How can I sign up for one?
How can I contact the Stripe Support Team if I have questions regarding my Stripe account?
Are donations made to Livingtree Give campaigns Tax Deductible?
What is Livingtree Give?
PayPal Guest Checkout is unavailable in most schools/districts
How can I sign up for a new Livingtree Give account?
How can I log in to my Livingtree Give Account?
How do I reset my Livingtree account password from the login screen?
How can I share suggestions/feedback on new platform features and or enhancements to existing functionality?
How can I contact the Livingtree Support Team for help? What are your Support Desk hours?
I am part of a school district that is a current Livingtree Give customer, but registered for an LT Give account separately on the website. Why don't I seem to be a part of my district's LT Give hierarchy?
Aeries Financial Customers: How to reach Aeries Support
(New UI) | How to create a campaign?
How can I use my campaign's customizable "Donate on Behalf of Section" to collect specific information from my donors when they make a donation?
How can I edit a previously published campaign?
How can I save a published campaign as a draft?
Why am I seeing a Livingtree logo as my campaign thumbnail?
How can I customize the Livingtree Give email receipt that is sent to donors after they make a donation?
How can I embed a YouTube video onto my campaign?
How can I save a campaign as a template for later use?
How can I setup donation amounts?
How can I "clone" a campaign?
How can I "archive" and "un-archive" a campaign?
How can I record cash or check donations to my campaign?
LT Give - Campaign Promotion
Contacts Tool: What are Contacts in LT Give? How can I create a contact manually or upload contacts in bulk via a template?
LT Give - Contacts Management
Guide: Campaign Promotion Best Practices
New features to help automate your campaign promotion efforts
How can I send a "Test Email" when using the Scheduled or Sequenced Mass-Email Tools?
Promote/Email Tool: How can I send automated mass-emails using the "Scheduled Mass-Emails" Tool? (Video)
Contacts Tool: How can I create and remove a "Contact Type" for a contact?
Social Media Share Tool: What is the "Social Media Share" Tool? How can I easily share my campaign on Social Media once published?
Promote/Email Tool: How can I send automated emails in a sequence using the "Sequenced Mass-Email Tool"
Social Media: Once my campaign is published, how can I share it as a post in my social media accounts?
Promote/Email Tool: How can I create a custom Email Template for later use?
Promote/Email Tool: How can I send a "one-time" mass-email to my contacts to help promote my campaign?
Print flyers feature to promote Livingtree campaigns.
Promote/Email Tool: How can I send "Scheduled" automated mass-emails to my contacts to help promote my campaign?
Campaign Updates: Is there an easy way to send a campaign "update" to donors who had previously donated to my campaign?
Livingtree Give Stores for Individuals/Solo Users
For items within my store, how can I request and collect a document (IE - waiver) from my buyers?
How can I check Campaign approval requests in my account and approve them?
Account Settings: Overview
Account Settings: I am logged into my LT Give account, how can I reset my password?
Public Page Settings: How can add/edit my Public Page "Title," Description and Logo?
Public Pages: What is my LT Give "Public Page"? How can I use it to help promote my campaigns?
Public Pages: How can I find my LT Give account "Public Page"?
How are refunds displayed within reporting?
Reporting Tool: Accessing fundraising transaction details
Go To Reporting: How can I review transaction details for one campaign?
Can I download a spreadsheet that includes all (or some) donations that have been made to my campaigns?