I am part of a school district that is a current Livingtree Give customer, but registered for an LT Give account separately on the website. Why don't I seem to be a part of my district's LT Give hierarchy?

School districts that become LT Give (for Districts) customers are setup with the help of Livingtree's Implementation Team.

During this process, all of the district's user accounts (IE - schools, teachers, boosters, PTAs. etc) are setup by the implementation team so they can be included within the district's hierarchy of accounts on its platform.

If you are part of a school district that that currently is (or soon will be) a LT Give customer, BUT you have registered on Livingtree's website separately, your account will not be part of your district's hierarchy.

This means that your campaigns will not be reviewed/approved by your school and or district and any inbound funds from campaigns you create will not be routed/managed by your school/district.

If you need your account (that you registered for separately) to be linked to your school district, Livingtree's Support team can do this for you. Please contact support@livingtree.com