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How are refunds displayed within reporting?
How are refunds displayed within reporting?
Eric Letada avatar
Written by Eric Letada
Updated over a week ago

After a donor requested refund for a donation has been processed, the Livingtree Give system will immediately record it within the Campaign Creator's "Reporting" tool.

The donation's refunded status is displayed under the "Payment Status" column, which further includes other details of the transaction, including donation amounts, fees, donation date, PayPal Transaction ID, etc.

As a Campaign Creator, this can help you by:

  • Allowing you to confirm that a refund has been processed

  • Tracking which transactions have been refunded for reconciliation and distribution of campaign funds

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